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Tell us a little about your trip and we will get back to you within 24 hours.
Tell us a little about your trip and we will get back to you within 24 hours.
Last Updated: January 2025
1. Information We Collect
We collect personal information that you voluntarily provide when you:
This information may include your name, email address, phone number, country of residence, travel dates, group size, and any special requirements you share with us.
2. How We Use Your Information
We use your personal information to:
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of our website.
6. Third-Party Services
Our website may contain links to third-party websites and integrates services such as WhatsApp, Tawk.to chat, and social media platforms. These services have their own privacy policies, and we are not responsible for their practices.
7. Your Rights
You have the right to:
If you have any questions about this Privacy Policy, please contact us at:
Email: info@tanzaniascenicadventure.com
Phone: +255784277223
Address: Sokoine Road, Moshi, Kilimanjaro, Tanzania
Last Updated: January 2025
1. Booking & Confirmation
All bookings are subject to availability. A booking is confirmed only after we have received your deposit payment and sent you a written confirmation. A 30% deposit is required to secure your booking, with the remaining balance due 60 days before your tour start date.
2. Pricing
All prices are quoted in US Dollars (USD) unless otherwise stated. Prices include park entry fees, accommodation, meals as specified, transport, and professional guide services. Prices are subject to change due to government park fee increases or other factors beyond our control. Once a booking is confirmed, the quoted price is guaranteed.
3. Cancellation Policy
Cancellations must be made in writing via email. We strongly recommend purchasing comprehensive travel insurance.
4. Travel Insurance
Travel insurance is mandatory for all our tours, especially for Kilimanjaro climbs. Your insurance must cover trip cancellation, medical expenses, emergency evacuation (including helicopter rescue for mountain climbs), and personal belongings. Proof of insurance may be requested before your tour begins.
5. Health & Fitness Requirements
Certain tours, particularly Kilimanjaro climbs, require a reasonable level of physical fitness. It is your responsibility to ensure you are medically fit to participate. We recommend consulting your doctor before booking. You must disclose any medical conditions that may affect your ability to participate safely.
6. Itinerary Changes
While we make every effort to follow the planned itinerary, changes may be necessary due to weather conditions, road conditions, wildlife movements, or other circumstances beyond our control. We reserve the right to modify routes, accommodation, or activities to ensure your safety and the best possible experience. No refunds will be given for itinerary changes made for safety reasons.
7. Liability
We act as an agent for hotels, lodges, transport companies, and other service providers. We are not liable for any injury, loss, damage, or delay caused by the actions or negligence of third-party providers, natural disasters, political unrest, or other force majeure events. Our liability is limited to the tour price paid.
8. Wildlife & Nature
Safari and nature tours involve inherent risks associated with wildlife encounters. Participants must follow all safety instructions given by guides. We cannot guarantee specific wildlife sightings, as animals are wild and free-roaming.
9. Photography & Marketing
We may use photographs and videos taken during tours for marketing purposes on our website and social media. If you do not wish your images to be used, please inform us in writing before your tour begins.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Republic of Tanzania. Any disputes shall be subject to the jurisdiction of Tanzanian courts.
For questions about these Terms & Conditions, contact us at:
Email: info@tanzaniascenicadventure.com
Phone: +255784277223
Address: Sokoine Road, Moshi, Kilimanjaro, Tanzania
Tanzania Scenic Adventure